Terms and Conditions
Last updated: 1 July 2026
1. Who We Are
RawClip (“we,” “us,” “our”) is operated by YDV s. r. o., a company registered in the Slovak Republic under company registration number (IČO) 55615368, tax ID (DIČ) 2122041636, VAT ID (IČ DPH) SK2122041636, with its registered office at Drobného 1903/16, 841 01 Bratislava – mestská časť Dúbravka, Slovakia.
Website: rawclip.online
Contact: ydvsro@gmail.com
2. What We Do
RawClip is an automated video highlight reel creation service. You upload raw action camera footage (from any camera brand – GoPro, DJI, Insta360, Sony, or others), and our AI-powered system analyzes your footage and produces a highlight reel of the best moments.
The highlight reel is generated entirely by automated artificial intelligence processing. No human watches or manually edits your footage.
3. Acceptance of Terms
By creating an account, placing an order, or using our Service in any way, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Service.
We may update these Terms from time to time. We will notify you of material changes via email or a notice on our website. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.
4. Eligibility
You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.
5. Account Registration
To use the Service, you must create an account with a valid email address and password. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
6. How It Works and What You Pay
6.1. Service description. Each order (a “Job”) consists of: (a) you upload your raw video files; (b) our AI system analyzes the footage and selects the best moments; (c) we deliver a highlight reel in both 4K and 1080p resolution.
6.2. Pricing. The current price per Job is displayed on the checkout page. All prices for consumers in the European Union are shown inclusive of applicable VAT.
6.3. Payment. Payment is collected before you upload your files. We use Stripe as our payment processor. By making a payment, you also agree to Stripe's terms of service.
6.4. When processing begins. Processing begins automatically once your upload is complete. By completing your payment and uploading your files, you expressly request that we begin processing immediately and you acknowledge that you will lose your right of withdrawal (see Section 10) once the highlight reel has been delivered to you.
7. Your Content – Ownership and License
7.1. You own your content. You retain full ownership of all video footage you upload (“Your Content”) and all highlight reels we produce for you (“Output”). We claim no ownership rights over Your Content or Output. To the extent we may hold any rights in the Output, we hereby assign those rights to you.
7.2. Limited license to us. By uploading Your Content, you grant us a limited, non-exclusive, royalty-free license to host, store, reproduce, transcode, and process Your Content solely for the purpose of providing the Service to you. This license terminates when Your Content is deleted from our servers.
7.3. No AI training. We do not use Your Content or Output to train, fine-tune, or improve any artificial intelligence or machine learning models. Your footage is used exclusively to produce your highlight reel and for nothing else.
7.4. Quality review. We may review the Output (the finished highlight reel only – not your raw footage) for the sole purpose of monitoring and improving the quality of our processing system. This review is limited to assessing the technical quality of the output. We do not use your Output for marketing, promotional, or any other commercial purpose.
8. Your Responsibilities
8.1. Content rights. You represent and warrant that: (a) you own or have obtained all necessary rights, licenses, and permissions to upload Your Content; (b) Your Content does not infringe any third party's intellectual property, privacy, or other rights; (c) if Your Content features identifiable individuals other than yourself, you have obtained their consent to upload and process the footage; (d) Your Content was captured lawfully.
8.2. Acceptable use. You agree not to upload content that: (a) is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable; (b) contains material that exploits minors in any way; (c) violates any applicable law or regulation; (d) infringes any third party's intellectual property rights; (e) was captured in violation of any person's reasonable expectation of privacy.
8.3. Indemnification. You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from: (a) Your Content; (b) your breach of these Terms; (c) your violation of any third party's rights.
9. Data Retention and Deletion
9.1. Raw footage. Your uploaded raw video files are deleted from our servers immediately after your Job has been fully processed and the Output is ready for download. We do not retain copies of your raw footage.
9.2. Output files. Your finished highlight reel (both 4K and 1080p versions) remains available for download for 14 days after processing is complete. After this period, the Output is automatically and permanently deleted from our servers.
9.3. Early deletion. You may request deletion of your files at any time before the scheduled deletion date by contacting us at ydvsro@gmail.com . We will process deletion requests within 48 hours.
9.4. No backup obligation. We are not a storage or backup service. It is your responsibility to download your Output within the 14-day availability window. We are not liable for any failure to download your Output before it is deleted.
9.5. Account data. For information about how we handle your personal data (name, email, payment information), please refer to our Privacy Policy.
10. Refunds and Right of Withdrawal
10.1. EU/EEA right of withdrawal. Under the EU Consumer Rights Directive, you have a 14-day right of withdrawal for distance purchases. However, because our Service begins processing immediately upon upload completion at your express request (see Section 6.4), you acknowledge and agree that you lose this right of withdrawal once your highlight reel has been delivered. This is confirmed to you via email at the time of purchase.
10.2. Refund for defective output. If your highlight reel is materially defective – for example, the output file is empty, corrupted, unplayable, or processing failed entirely – you are entitled to a remedy. We will first attempt to re-process your footage at no additional cost. If re-processing is not possible (for example, because your raw files have already been deleted) or if re-processing produces the same defect, you are entitled to a full refund of the fee paid for that Job.
10.3. How to request a refund. To request a refund for a defective output, contact us at ydvsro@gmail.com within 14 days of delivery, describing the issue. We will review your request and respond within 5 business days.
10.4. What is not covered. Refunds are not available for dissatisfaction with the creative choices made by the AI (for example, which moments were selected, the order of clips, or the overall style). The highlight reel is generated by an automated system and results are inherently subjective.
10.5. Consumer rights preserved. Nothing in this section limits your statutory consumer rights under applicable law, including the EU Digital Content Directive (Directive 2019/770). If there is a lack of conformity with the Service, you are entitled to the remedies provided by applicable consumer protection law.
11. AI-Generated Output Disclaimer
11.1. The highlight reel is produced by automated artificial intelligence processing. Results are algorithmic and subjective. The AI selects moments based on visual analysis (motion, composition, variety) and may not capture every moment you consider important.
11.2. We do not guarantee that the Output will meet your specific expectations, preferences, or creative vision. The Output is provided as a starting point – you are free to further edit it as you wish.
11.3. AI-generated outputs are probabilistic. If the same footage were processed again, the result might differ.
12. Service Availability
12.1. We use reasonable efforts to keep the Service available and operational, but we do not guarantee uninterrupted, error-free, or secure access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.
12.2. Processing times depend on the volume and length of uploaded footage, server load, and other factors. Estimated processing times shown on the website are approximations only.
12.3. We are not responsible for upload failures, interruptions, or delays caused by your internet connection, hardware, or software.
13. Limitation of Liability
13.1. Cap on liability. To the maximum extent permitted by applicable law, our total aggregate liability to you for any and all claims arising out of or relating to the Service or these Terms is limited to the amount you actually paid us for the specific Job giving rise to the claim.
13.2. Exclusion of indirect damages. To the maximum extent permitted by applicable law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.
13.3. Preserved liability. Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) intentional misconduct or gross negligence; (d) any liability that cannot be excluded or limited under applicable law, including mandatory consumer protection rights.
13.4. Data loss. While we take reasonable precautions, we are not responsible for any loss, corruption, or destruction of Your Content during upload, processing, or storage. You are solely responsible for maintaining your own copies of all original footage.
14. Intellectual Property
14.1. All intellectual property rights in the Service itself – including the website, software, algorithms, design, and branding – are owned by us or our licensors. These Terms do not grant you any rights in our intellectual property other than the limited right to use the Service as described here.
14.2. You may not copy, modify, reverse engineer, decompile, or create derivative works based on our Service, software, or algorithms.
15. Termination
15.1. You may close your account at any time by contacting us at ydvsro@gmail.com . Closing your account will not entitle you to a refund for any previously completed Jobs.
15.2. We may suspend or terminate your access to the Service if: (a) you breach these Terms; (b) your use of the Service poses a security risk or may harm other users; (c) we are required to do so by law. Where feasible, we will provide you with notice before suspension or termination.
15.3. Upon termination, your right to use the Service ceases immediately. Any files associated with your account will be deleted in accordance with Section 9.
16. Governing Law and Disputes
16.1. Governing law. These Terms are governed by and construed in accordance with the laws of the Slovak Republic, without regard to its conflict of law principles.
16.2. EU consumers. If you are a consumer residing in the European Union or European Economic Area, you also benefit from the mandatory consumer protection laws of your country of residence. Nothing in these Terms deprives you of the protection afforded by provisions that cannot be derogated from by agreement under those laws. You may bring legal proceedings in the courts of your country of residence.
16.3. Online Dispute Resolution. If you are a consumer in the EU/EEA, you may also use the European Commission's Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr to resolve disputes.
16.4. Non-EU users. If you are not a consumer in the EU/EEA, any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the Slovak Republic.
17. Miscellaneous
17.1. Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.
17.2. Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
17.3. No waiver. Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
17.4. Assignment. We may assign our rights and obligations under these Terms to a third party. You may not assign your rights or obligations without our prior written consent.
17.5. Force majeure. We are not liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, government actions, internet disruptions, or power failures.
17.6. Contact. If you have any questions about these Terms, please contact us at ydvsro@gmail.com .